Many hospital CEOs recognize the strategic importance of deploying digital technologies. This heightened awareness is driven by the reality that 160 million Americans use the Internet for health information, and two-thirds of physicians use the Internet for clinical information (WebMD). In a 2008 Deloitte Survey of Healthcare Consumers, “60 percent [of respondents] want physicians to provide online access to medical records, test results and online appointment scheduling; one in four said they would pay more for the service.”...
Guest Post: Patient Portals — The New Platform for Health Communications